Glenn Fogel, CEO of Booking Holdings, the online travel company formerly known as Priceline Group, said in a recent interview with Investors Business Daily, I am a firm believer in the Zen concept of shoshin, or beginners mindset. The idea is to forget what you think you know about something and approach an issue or challenge without bias and beliefs that come from your experience. Looking at something with a truly fresh set of eyes can help one come up with novel answers.
Huh? At first, those words seemed profound: forget your experience, fresh set of eyes, novel answers, but then I got to thinking about how Fogels concept might actually be implemented by the rest of us mere mortals. The answer was, not easily. And it might not work for all of us.