Motul and Valvoline were the top-rated brands in Poland last year according to a survey conducted throughout the year by an automotive service and news outlet. It was the second year in a row that they held the two top spots.
Motul led with a 79% customer satisfaction ranking, and Valvoline was second at 77.5% in the Drivers Choices annual survey of of motorists. BP’s Castrol climbed from the fourth place in 2021 to third place last year, with a 76% customer satisfaction ranking.
The results were based on an online feedback of 130,000 respondents. Beside engine oils, the ranking includes 10 more automotive industry categories such as car brand reliability, best authorized service stations, best authorized car dealerships, best car tire and car cosmetics. The latest ranking was released in March.
Next on the ranking in fourth was Indonesia’s Petronas brand, which improved its position by two spots. Followed by the American Mobil brand, France’s Total and United Kingdom-based Shell. Liqui Moly dropped by 6% in customer satisfaction, sliding by five, and British Millers Oil slid by one position from 2021. French brand Elf closed the top 10, in the same ranking as in 2021.
Beyond the top 10 in the ranking, the Italian lube manufacturer Selenia scored best, moving up from the 17th to the 12th position, gaining 7% to a total of 56% customer satisfaction.
Domestic motor oil brand Orlen improved by 4% in customer satisfaction but remained in the same 11th position. Lotos, another Polish brand, slid to the 14th position, falling by two spots.
Both Lotus Oil and Orlen Oil combined supply about 50 percent of the Polish lubricants demand, according to Sharbel Luzuriaga, project manager at consultancy Kline & Co.
Polish lube marketers Orlen Oil and Lotos Oil recently completed a merger in which Oren Oil acquired all the rights and obligations of Lotos Oil.