Recently I was invited to give a training session on The Driving Forces in Oil Today at the Automotive Oil Change Associations International Fast Lube Expo in New Orleans. Beyond the fact that a visit to New Orleans is always enlightening, I learned a great deal at iFLEX about the direction in which fast-lube operators are moving.
For those of you who are unfamiliar with it, AOCA is a nonprofit trade organization representing the convenient automotive maintenance industry. It is dedicated to enhancing the competency of fast-lube owners, educating the public about services its members offer, and maintaining a favorable business environment for the industry as a whole. The group was founded in 1987 and is headquartered in Chicago. AOCA has more than 1,200 member companies representing over 3,800 convenient automotive maintenance facilities throughout the United States, Mexico, Canada and elsewhere around the world.